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Everything you need to know about getting your order to you.
Aramex Store-to-Door
R99
Free delivery
On orders from R799
Arrives in
8 to 11 business days
Where we deliver
We deliver to all nine provinces in South Africa. We don't ship internationally at the moment.
Courier
All orders ship with Aramex Store-to-Door, straight to your address. Aramex can't deliver to PO Boxes, and some outlying areas (farms, mines, game lodges) may take a little longer.
Delivery times
- Orders are processed within 1 to 2 business days after payment clears.
- Delivery takes 8 to 11 business days from your order date.
- Orders placed on weekends or public holidays are processed the next business day.
- Busy periods like Black Friday and December can add a few days.
Tracking
You'll get a tracking number by email as soon as your order ships. If you haven't received it within 3 business days of ordering, contact us.
Failed or returned deliveries
Please double-check your address and phone number at checkout. If a parcel comes back because the address was wrong, nobody was available, or it wasn't collected, a re-delivery fee may apply.
Damaged or lost parcels
Check your parcel when it arrives. Report any damage within 48 hours with photos and we'll sort it out with the courier.
Returns
See our Refund Policy for returns, refunds and faulty items.